About chat bans

This week a character got a 3-day chat ban for spamming public chat several days in a row. The case was clear, the penalty was the smallest we give, and the decision is final.

For everyone:

• If someone insults or provokes you, do not answer. Report it to staff and walk away. Whoever answers in kind breaks the same rule.
• Clan wars are fought in the game, not in public chat and not in staff DMs.
• A penalty is not a public debate. Telling a one-sided story through clan mates changes nothing. If you disagree with your own penalty, send one review request through Feedback on the website.
• Who reported a case is nobody's business. Reporting is exactly what we ask of you.

Spam, insults and provocation in chat get a chat ban. Every time, whoever you are, whichever clan you are in.